Sometimes, you have a specific question and need a specific answer. That’s exactly why we created the Energy Trust Support Site – an exclusive online hub designed to give our paying learners fast, accurate and reliable support whenever they need it.
What Is the Energy Trust Support Site?
The Energy Trust Support Site is a dedicated online platform available only to our learners. It’s packed with expert-written content, including detailed articles and how-to videos that break down technical subjects into clear, manageable explanations. Whether you’re currently in the middle of your course or carrying out assessments in the field, the support site gives you 24/7 access to the knowledge you need.
Some of the most popular article topics include:
- Ventilation – Chimney or Flue?
- Room in Roof – Measuring and Recording Insulation
- How to Measure Windows Correctly
- Understanding Alternative Walls and Sheltered Walls
- When to Include Small Scale Hydro
Each article is supported by photos, diagrams and videos, ensuring concepts are easy to understand and apply. Everything is created by our experienced training team, drawing from their years in the energy industry to help you succeed.
Meet ET – Our Built-In AI Helper
A standout feature of the Energy Trust Support Site is ET – our smart AI assistant. ET is trained to respond to complex, technical queries and is available to help you find answers instantly. If you can’t find what you’re looking for in the articles, simply ask ET for help.*
How Do Learners Access It?
Access to the Energy Trust Support Site is granted at the end of our live courses. It’s issued via an email as well as being signposted throughout our learning management platform. You can continue using the site indefinitely – even after completing your training.
Ready to Get Started?
If you’re looking to build a career in the energy sector or expand your current skills, consider training with Energy Trust. We offer a range of flexible, high-quality courses designed to suit your learning style. Explore our full course list on our website today.
*ET is currently still in the beta testing phase
